Print-quality checklist

Print-quality checklist

General print-quality problems can be solved by using the following checklist:

Make sure that the paper or print media that you are using meets specifications. See Paper and print media. Generally, smoother paper provides better results.
If you are using a special print media such as labels, transparencies, glossy, or letterhead, ensure that you have printed by type. See Change the print driver to match the media type and size.
Print a configuration page and supplies status page at the product control panel. See Information pages.

Check the supplies status page to see if any supplies are low or empty. No information is provided for non-HP print cartridges.

If the pages do not print correctly, the problem is with the hardware. Contact HP. See or the support flyer that came in the product box.
Print a demo page from HP ToolboxFX. If the page prints, the problem is with the printer driver. Try printing from another printer driver. For example, if you are using the PCL 6 printer driver, print from the PS printer driver.

Use the Add Printer Wizard in the Printers (or Printers and Faxes in Windows XP) dialog box to install the PS driver.
Try printing from a different program. If the page prints correctly, the problem is with the program from which you were printing.
Restart the computer and the product and try printing again. If the problem is not resolved, see General print-quality issues.
HP Laserjet M2727 Print-quality checklist