| Images are missing or faded.
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| The print-cartridge might be defective.
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| The original might be of poor quality.
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| If your original is too light or damaged, the copy might not be able to compensate, even if you adjust the contrast. If possible, find an original document in better condition.
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| The contrast settings might be set incorrectly.
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| Use the control-panel Lighter/Darker button to change the contrast setting.
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| The original might have a colored background.
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| Colored backgrounds might cause images in the foreground to blend into the background, or the background might appear in a different shade. If possible, use an original document without a colored background.
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| Vertical white or faded stripes appear on the copy.
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| The media might not meet HP specifications.
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| The print-cartridge might be defective.
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| Unwanted lines appear on the copy.
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| The flatbed scanner or the ADF glass might be dirty.
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| The photosensitive drum inside the print cartridge might have been scratched.
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| Black dots or streaks appear on the copy.
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| Ink, glue, correction fluid, or an unwanted substance might be on the automatic document feeder (ADF) or flatbed scanner.
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| The power to the product might have fluctuated.
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| Copies are too light or dark.
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| The printer driver or product software settings may be incorrect.
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| Verify that the quality settings are correct.
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| See the product software Help for more information about changing the settings.
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| The printer driver or product software settings may be incorrect.
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| Verify that the quality settings are correct.
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| Verify that the EconoMode setting is off.
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| See the product software Help for more information about changing the settings.
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