Solve direct-connection problems

Solve direct-connection problems


If the product is experiencing connection issues while directly connected to a computer, complete the following steps:

1.
Make sure that USB cable is no longer than 2 meters (6 feet).
2.
Make sure that both ends of the USB cable are connected.
3.
Make sure that the cable is a USB 2.0 Hi-Speed-certified cable.
4.
If the error persists, use a different USB cable.
HP Laserjet M2727 Solve direct-connection problems