49 Error, Turn off then on
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The product has experienced an internal embedded software error.
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Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.
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The product has experienced an internal hardware error.
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1.
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Turn off the power by using the power switch, and then wait at least 30 seconds.
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2.
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If a surge protector is being used, remove it. Plug the product directly into the wall socket.
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3.
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Turn on the power and wait for the product to initialize.
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The product has experienced an internal hardware error.
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Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.
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If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
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55.4 Error, Turn off then on
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The product has experienced an engine communication timeout error.
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Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.
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If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
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57 Fan Error, Turn off then on
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The product has experienced a problem with its internal fan.
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Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.
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79 Error Turn off then on
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The product has experienced an internal firmware error.
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Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.
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If you have recently installed a memory DIMM in the product, turn off the product, remove the memory DIMM, reinstall the DIMM to verify that it is seated properly, and then turn on the product.
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If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
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79 Service error, Turn off then on
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The product has experienced a problem with the DIMM slot.
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Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.
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If you have recently installed a memory DIMM in the product, turn off the product, remove the memory DIMM, reinstall the DIMM to verify that it is seated properly, and then turn on the product.
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If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
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Scanner error #, Turn off then on
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The product has experienced an error in the scanner sub-assembly area.
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Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.
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If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
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