Performance problems

Performance problems



Problem
Cause
Solution
Faxes are transmitting or being received very slowly.
The fax might be very complex, such as one with many graphics.
Complex faxes take longer to be sent or received. Breaking longer faxes into multiple jobs and decreasing the resolution can increase the transmission speed.
The receiving fax machine might have a slow modem speed.
The product sends the fax only at the fastest modem speed that the receiving fax machine can accept.
The resolution at which the fax was sent or is being received might be very high.
To receive the fax, call and ask the sender to lower the resolution and resend the fax. To send the fax, lower the resolution and resend the fax.
The telephone line might be experiencing line noise.
Hang up and resend the fax. Have the telephone company check the telephone line.
If the fax is being sent via a digital phone line, contact the service provider.
The fax is being sent via an international call.
Allow more time to transmit fax jobs internationally.
The original document has a colored background.
Reprint the original document with a white background, and then resend the fax.
The fax activity logs or fax call reports are printing at inappropriate times.
The fax activity log or fax call reports settings are not correct.
Print a configuration page and check when the reports print.
The product sounds are too loud or too soft.
The volume setting might not be adjusted correctly.
Adjust the product volume setting.
HP Laserjet M2727 Performance problems