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| A fax communication error occurred between the product and the sender or receiver.
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| Allow the product to retry sending the fax. Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line.
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| Try a different phone cord.
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| Fax delayed – Send memory full
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| Cancel the fax by pressing OK or Cancel. Resend the fax. You might need to send the fax in multiple sections if the error occurs again.
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| Fax is busy Canceled send
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| The fax line to which you were sending a fax was busy. The product has canceled sending the fax.
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| Call the recipient to ensure that the fax machine is on and ready.
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| Check that you are dialing the correct fax number.
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| Check that the Redial if busy option is enabled.
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| Check for a dial tone on the phone line by pressing Start Fax.
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| Make sure that the phone is working by disconnecting the product, plugging in a telephone to the phone line, and making a voice call.
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| Plug the product phone cord into a jack for another phone line, and then try sending the fax again.
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| Try a different phone cord.
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| Fax is busy Redial pending
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| The fax line to which you were sending a fax was busy. The product automatically redials the busy number. See Set autoredial.
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| Allow the product to retry sending the fax.
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| Call the recipient to ensure that the fax machine is on and ready.
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| Check that you are dialing the correct fax number.
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| Check for a dial tone on the phone line by pressing Start Fax.
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| Make sure that the phone is working by disconnecting the product, plugging in a telephone to the phone line, and making a voice call.
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| Plug the product phone cord into a jack for another phone line, and try sending the fax again.
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| Try a different phone cord.
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| Fax memory full Canceling recv.
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| During the fax transmission, the product ran out of memory. Only the pages that fit into memory will be printed.
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| Print all of the faxes, and then have the sender resend the fax. Have the sender divide the fax job into multiple jobs before resending. Cancel all fax jobs or clear the faxes from memory. See Delete faxes from memory.
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| Note: Adding a memory DIMM does not help resolve this issue.
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| Fax memory full Canceling send
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| During the fax job, the memory filled. All pages of the fax have to be in memory for a fax job to work correctly. Only the pages that fit into memory were sent.
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| Print all received faxes or wait until all pending faxes are sent.
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| Ask the sender to send the fax again.
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| An error occurred while trying to receive a fax.
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| Ask the sender to resend the fax.
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| Try faxing back to the sender or another fax machine.
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| Check for a dial tone on the phone line by pressing Start Fax.
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| Check that the telephone cord is securely connected by unplugging and replugging the cord.
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| Make sure that you are using the telephone cord that came with the product.
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| Make sure that the phone is working by disconnecting the product, plugging in a telephone to the phone line, and making a voice call.
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| Connect the product to a different phone line.
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| An error occurred while trying to send a fax.
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| Try faxing to another fax number.
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| Check for a dial tone on the phone line by pressing Start Fax.
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| Check that the telephone cord is securely connected by unplugging and replugging the cord.
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| Make sure that you are using the telephone cord that came with the product.
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| Make sure that the phone is working by disconnecting the product, plugging in a telephone to the phone line, and making a voice call.
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| Connect the product to a different phone line.
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| Group dial not allowed in group
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| The speed-dial code that you typed is programmed for a group. Adding a group-dial to another group-dial is not allowed.
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| Add one-touch buttons (programmed as an individual speed dial) or speed-dial codes to a group-dial.
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| Invalid data or response.
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| The product could not detect a dial tone.
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| Check for a dial tone on the phone line by pressing Start Fax.
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| Unplug the telephone cord from both the product and the wall and replug the cord.
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| Make sure that you are using the telephone cord that came with the product.
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| Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.
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| The product did not scan any pages, or it did not receive any pages from the computer to transmit a fax.
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| Try sending the fax again.
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| No fax answer Redial pending
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| The receiving fax line did not answer. The product attempts to redial after a few minutes.
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| Allow the product to retry sending the fax.
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| Call the recipient to ensure that the fax machine is on and ready.
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| Check that you are dialing the correct fax number.
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| If the product continues to redial, unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.
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| Plug the product phone cord into a jack for another phone line.
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| Try a different phone cord.
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| No fax answer. Canceled send
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| Attempts to redial a fax number failed, or the “Redial-no answer” option was turned off.
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| Call the recipient to ensure that the fax machine is on and ready.
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| Check that you are dialing the correct fax number.
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| Check that the redial option is enabled.
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| Unplug the telephone cord from both the product and the wall and replug the cord.
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| Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.
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| Plug the product phone cord into a jack for another phone line.
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| The product answered the incoming call but did not detect that a fax machine was calling.
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| Allow the product to retry receiving the fax.
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| Try a different phone cord.
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| Plug the product phone cord into a jack for another phone line.
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